<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <meta name="Generator" content="Microsoft Word 15 (filtered medium)"> <style></style> </head> <body lang="EN-US" link="#0563C1" vlink="#954F72" style="word-wrap:break-word;text-justify-trim:punctuation"> <div class="WordSection1"> Hi Jason,<o:p></o:p> <o:p> </o:p> As we talked by phone, because the issue also relevant to DADK, may you please help to submit another IPS under DPDK category?<o:p></o:p> The current issue owner need this to urge support from intel DPDK team.<o:p></o:p> <div> <o:p> </o:p> Best Regards,<o:p></o:p> James Lo <o:p></o:p> </div> <o:p> </o:p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> From: Jason.Hsu <Jason.Hsu@advantech.com.tw> Sent: Tuesday, October 15, 2024 8:47 AM To: Lo, James <james.lo@intel.com>; Chen, Jacky <jackyct.chen@advantech.com.tw>; Zeng, ZhichaoX <zhichaox.zeng@intel.com>; Chang, Howard C <howard.c.chang@intel.com> Cc: Shih, Amy <amy.shih@advantech.com.tw>; Wang, Leo <leo66.wang@advantech.com.tw>; vincent.yen <vincent.yen@advantech.com.tw>; Ku, Alan <alan.ku@advantech.com.tw>; dev@dpdk.org; Cui, KaixinX <kaixinx.cui@intel.com> Subject: RE: DPDK testpmd with E823 link status is down <o:p></o:p> </div> </div> <o:p> </o:p> Hi James,<o:p></o:p> <o:p> </o:p> Could you check and update if any progress on this?<o:p></o:p> <o:p> </o:p> We got a call with VMware today, and VMware mentioned that the workaround is not acceptable based on their application use case, so need Intel help to find out other way to solve it ASAP.<o:p></o:p> <o:p> </o:p> We got PO 500pcs from VMware but the issue will impact product launch indeed, so really need the help from Intel and treat it as high priority.<o:p></o:p> <o:p> </o:p> <o:p> </o:p> <div> <o:p> </o:p> Best regards,<o:p></o:p> Jason Hsu 許文偉<o:p></o:p> Product Manager | Network Security Platform, ESG | Advantech Co., Ltd. Tel: +886 2 2792-7818 ext.1602 | Mobile: +886 920-125-625 | Fax: +886 2 2794-7336<o:p></o:p> <a href="http://www.advantech.com/">www.advantech.com</a> I <a href="mailto:jason.hsu@advantech.com.tw">jason.hsu@advantech.com.tw</a> <o:p></o:p> <a href="https://campaign.advantech.online/en/Cloud-IoT/uCPE/"><img border="0" width="576" height="144" style="width:6.0in;height:1.5in" id="Picture_x0020_1" src="cid:image001.jpg@01DB1FEF.6AE2B9D0" alt="Advantech ENPD"></a><o:p></o:p> </div> <o:p> </o:p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> From: Jason.Hsu Sent: Wednesday, October 9, 2024 6:42 PM To: Lo, James <<a href="mailto:james.lo@intel.com">james.lo@intel.com</a>>; JackyCT.Chen <<a href="mailto:JackyCT.Chen@advantech.com.tw">JackyCT.Chen@advantech.com.tw</a>>; Zeng, ZhichaoX <<a href="mailto:zhichaox.zeng@intel.com">zhichaox.zeng@intel.com</a>>; Chang, Howard C <<a href="mailto:howard.c.chang@intel.com">howard.c.chang@intel.com</a>> Cc: Amy.Shih <<a href="mailto:Amy.Shih@advantech.com.tw">Amy.Shih@advantech.com.tw</a>>; Leo66.Wang <<a href="mailto:Leo66.Wang@advantech.com.tw">Leo66.Wang@advantech.com.tw</a>>; Vincent.Yen <<a href="mailto:Vincent.Yen@advantech.com.tw">Vincent.Yen@advantech.com.tw</a>>; Alan.Ku <<a href="mailto:Alan.Ku@advantech.com.tw">Alan.Ku@advantech.com.tw</a>>; <a href="mailto:dev@dpdk.org">dev@dpdk.org</a>; Cui, KaixinX <<a href="mailto:kaixinx.cui@intel.com">kaixinx.cui@intel.com</a>> Subject: RE: DPDK testpmd with E823 link status is down <o:p></o:p> </div> </div> <o:p> </o:p> Hi James,<o:p></o:p> <o:p> </o:p> Per talked, we try to reopen this IPS case due to VMware project, and customer is not acceptable to go for workaround as in ICE_PMD which change the “no wait” to “wait_to_complete, because it takes up to 2 seconds to detect link change, and customer need link change detection as soon as possible due to it’s product support High availability (HA) features.<o:p></o:p> <o:p> </o:p> so kindly check if still possible to fix it by other solution? TKS.<o:p></o:p> <o:p> </o:p> Case No 00913863<o:p></o:p> <a href="https://premiersupport.intel.com/IPS/s/case-detail?recordId=500Ho00001SHB0mIAH"> https://premiersupport.intel.com/IPS/s/case-detail?recordId=500Ho00001SHB0mIAH</a> <o:p></o:p> [RE-OPEN] (Copy Of 00867743) [Advantech][ICVG][FWA-3051][ICX-D HCC]DPDK testpmd w/ E823 link status is down<o:p></o:p> <o:p> </o:p> <o:p> </o:p> <o:p> </o:p> <div> <o:p> </o:p> Best regards,<o:p></o:p> Jason Hsu 許文偉<o:p></o:p> Product Manager | Network Security Platform, ESG | Advantech Co., Ltd. Tel: +886 2 2792-7818 ext.1602 | Mobile: +886 920-125-625 | Fax: +886 2 2794-7336<o:p></o:p> <a href="http://www.advantech.com/">www.advantech.com</a> I <a href="mailto:jason.hsu@advantech.com.tw">jason.hsu@advantech.com.tw</a> <o:p></o:p> <a href="https://campaign.advantech.online/en/Cloud-IoT/uCPE/"><img border="0" width="576" height="144" style="width:6.0in;height:1.5in" id="Picture_x0020_2" src="cid:image001.jpg@01DB1FEF.6AE2B9D0" alt="Advantech ENPD"></a><o:p></o:p> </div> <o:p> </o:p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> From: JackyCT.Chen <<a href="mailto:JackyCT.Chen@advantech.com.tw">JackyCT.Chen@advantech.com.tw</a>> Sent: Tuesday, April 2, 2024 3:05 PM To: Zeng, ZhichaoX <<a href="mailto:zhichaox.zeng@intel.com">zhichaox.zeng@intel.com</a>>; Jason.Hsu <<a href="mailto:Jason.Hsu@advantech.com.tw">Jason.Hsu@advantech.com.tw</a>>; Chang, Howard C <<a href="mailto:howard.c.chang@intel.com">howard.c.chang@intel.com</a>> Cc: Amy.Shih <<a href="mailto:Amy.Shih@advantech.com.tw">Amy.Shih@advantech.com.tw</a>>; Leo66.Wang <<a href="mailto:Leo66.Wang@advantech.com.tw">Leo66.Wang@advantech.com.tw</a>>; <a href="mailto:dev@dpdk.org">dev@dpdk.org</a>; Cui, KaixinX <<a href="mailto:kaixinx.cui@intel.com">kaixinx.cui@intel.com</a>> Subject: RE: DPDK testpmd with E823 link status is down <o:p></o:p> </div> </div> <o:p> </o:p> Hi Zhichao, <o:p></o:p> Do you have any update /comment ?<o:p></o:p> <o:p> </o:p> Reply and Discussion related to Intel IPS Case (No. 00867743) recently .<o:p></o:p> <table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse"> <tbody> <tr> <td width="198" valign="top" style="width:148.45pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt"> Peter <o:p></o:p> (2024-03-25)<o:p></o:p> </td> <td width="1112" valign="top" style="width:834.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt"> 1. i don't think that's fw issue, dpdk modification is more easily path. backend team are working on it. <o:p></o:p> 2. if dpdk will fix this issue, i can't provide schedule since i'm not in dpdk team.<o:p></o:p> </td> </tr> <tr> <td width="198" valign="top" style="width:148.45pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt"> Chen Jacky <o:p></o:p> (2024-03-25)<o:p></o:p> </td> <td width="1112" valign="top" style="width:834.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt"> Hi Peter , <o:p></o:p> 1.According to your reply 03/19 " we have to wait for backend team conclusion. " , Currently what's progression of "the fw issue or not" ? <o:p></o:p> 2. "Intel will list the known bug in release note. When the known bug be removed from release note, it means it has been fixed." Does it mean this known bug will list at new E823 LEK "next release" ? Could you give us detail schedule ? .. .2024/03/E or 2024/06/E or other date.<o:p></o:p> Thanks a lot!<o:p></o:p> </td> </tr> <tr> <td width="198" valign="top" style="width:148.45pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt"> Peter<o:p></o:p> (2024-03-20)<o:p></o:p> </td> <td width="1112" valign="top" style="width:834.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt"> Hi, customer, since dpdk used different way to check link status compare to ice, in kernel ice driver, there is no this issue. as mao mentioned, we can't confirm that's fw issue. we have to wait for backend team conclusion.<o:p></o:p> </td> </tr> <tr> <td width="198" valign="top" style="width:148.45pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt"> Mao<o:p></o:p> (2024-03-18)<o:p></o:p> </td> <td width="1112" valign="top" style="width:834.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt"> Q1. It's not confirmed as a FW issue or not. The FW is in LEK. Q2. There is conclusion for the issue yet. It's hard to tell when it will be fixed. Q3 Intel doesn't include any issue fixed information in release note. Intel will list the known bug in release note. When the known bug be removed from release note, it means it has been fixed.<o:p></o:p> </td> </tr> </tbody> </table> <o:p> </o:p> Thanks a lot! <o:p></o:p> <o:p> </o:p> Best Regards,<o:p></o:p> JackyCT.Chen <o:p></o:p> x86 Software | Cloud-IoT Group | Advantech Co., Ltd.<o:p></o:p> 02-2792-7818 Ext. 1194 <o:p></o:p> <o:p> </o:p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> From: JackyCT.Chen Sent: Friday, March 15, 2024 10:23 AM To: Zeng, ZhichaoX <<a href="mailto:zhichaox.zeng@intel.com">zhichaox.zeng@intel.com</a>>; Jason.Hsu <<a href="mailto:Jason.Hsu@advantech.com.tw">Jason.Hsu@advantech.com.tw</a>>; Chang, Howard C <<a href="mailto:howard.c.chang@intel.com">howard.c.chang@intel.com</a>> Cc: Amy.Shih <<a href="mailto:Amy.Shih@advantech.com.tw">Amy.Shih@advantech.com.tw</a>>; Leo66.Wang <<a href="mailto:Leo66.Wang@advantech.com.tw">Leo66.Wang@advantech.com.tw</a>>; <a href="mailto:dev@dpdk.org">dev@dpdk.org</a>; Cui, KaixinX <<a href="mailto:kaixinx.cui@intel.com">kaixinx.cui@intel.com</a>> Subject: RE: DPDK testpmd with E823 link status is down <o:p></o:p> </div> </div> <o:p> </o:p> Hi Zhichao, <o:p></o:p> Do you have any update ?<o:p></o:p> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<o:p></o:p> Other discussion from Intel IPS Case No. 00867743 ~<o:p></o:p> [Intel internal sync - between DPDK forum and DPDK IPS case discussion] <o:p></o:p> Something “the firmware issue “ need you sync with Intel IPS ticket (#00867743) owner – Mao and Howard <o:p></o:p> It really need your help . thanks a lot! <o:p></o:p> <o:p> </o:p> <table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="margin-left:13.8pt;border-collapse:collapse"> <tbody> <tr> <td width="85" valign="top" style="width:63.8pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt"> Mao<o:p></o:p> </td> <td width="1077" valign="top" style="width:807.95pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt"> Intel Technical Specialist [mhsieh 03/14/2024 07:37:47] Dear Customer, Does Advantech see the similar issue with the kernel driver? Since I don't get such FW issue, please check with the person who provided the DPDK patch for the following up if v3.36 NVM still see the issue.<o:p></o:p> <o:p> </o:p> </td> </tr> </tbody> </table> He (Mao) said he does NOT hear such FW issue . could you sync this sync that you think with Mao or Howard ? <o:p></o:p> Hope let it CLOSED this issue more speedily and quickly . <o:p></o:p> <o:p> </o:p> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<o:p></o:p> Meantime, we will arrange to do the same experiment on LEK v3.36 which Howard and Mao 's suggestion recently.<o:p></o:p> <o:p> </o:p> Thanks a lot! <o:p></o:p> <o:p> </o:p> Best Regards,<o:p></o:p> JackyCT.Chen <o:p></o:p> x86 Software | Cloud-IoT Group | Advantech Co., Ltd.<o:p></o:p> 02-2792-7818 Ext. 1194 <o:p></o:p> <o:p> </o:p> <o:p> </o:p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> From: Jason.Hsu <<a href="mailto:Jason.Hsu@advantech.com.tw">Jason.Hsu@advantech.com.tw</a>> Sent: Monday, March 11, 2024 4:26 PM To: Chang, Howard C <<a href="mailto:howard.c.chang@intel.com">howard.c.chang@intel.com</a>>; Zeng, ZhichaoX <<a href="mailto:zhichaox.zeng@intel.com">zhichaox.zeng@intel.com</a>>; JackyCT.Chen <<a href="mailto:JackyCT.Chen@advantech.com.tw">JackyCT.Chen@advantech.com.tw</a>> Cc: Amy.Shih <<a href="mailto:Amy.Shih@advantech.com.tw">Amy.Shih@advantech.com.tw</a>>; Leo66.Wang <<a href="mailto:Leo66.Wang@advantech.com.tw">Leo66.Wang@advantech.com.tw</a>>; <a href="mailto:dev@dpdk.org">dev@dpdk.org</a>; Cui, KaixinX <<a href="mailto:kaixinx.cui@intel.com">kaixinx.cui@intel.com</a>> Subject: RE: DPDK testpmd with E823 link status is down <o:p></o:p> </div> </div> <o:p> </o:p> <o:p> </o:p> <o:p> </o:p> <o:p> </o:p> <o:p> </o:p> <o:p> </o:p> <o:p> </o:p> Hi Howard,<o:p></o:p> <o:p> </o:p> The IPS Case No : 00867743, kindly help to check it and sharing related schedule info for ref., TKS.<o:p></o:p> <o:p> </o:p> <o:p> </o:p> <div> <o:p> </o:p> Best regards,<o:p></o:p> Jason Hsu 許文偉<o:p></o:p> Product Manager | ICVG-ENPD | Advantech Co., Ltd. Tel: +886 2 2792-7818 ext.1602 | Mobile: +886 920-125-625 | Fax: +886 2 2794-7336<o:p></o:p> <a href="http://www.advantech.com/">www.advantech.com</a> I <a href="mailto:jason.hsu@advantech.com.tw">jason.hsu@advantech.com.tw</a> <o:p></o:p> <a href="https://campaign.advantech.online/en/Cloud-IoT/uCPE/"><img border="0" width="576" height="144" style="width:6.0in;height:1.5in" id="Picture_x0020_3" src="cid:image001.jpg@01DB1FEF.6AE2B9D0" alt="Advantech ENPD"></a><o:p></o:p> </div> <o:p> </o:p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> From: Jason.Hsu Sent: Thursday, March 7, 2024 5:29 PM To: Chang, Howard C <<a href="mailto:howard.c.chang@intel.com">howard.c.chang@intel.com</a>>; Zeng, ZhichaoX <<a href="mailto:zhichaox.zeng@intel.com">zhichaox.zeng@intel.com</a>>; JackyCT.Chen <<a href="mailto:JackyCT.Chen@advantech.com.tw">JackyCT.Chen@advantech.com.tw</a>> Cc: Amy.Shih <<a href="mailto:Amy.Shih@advantech.com.tw">Amy.Shih@advantech.com.tw</a>>; Leo66.Wang <<a href="mailto:Leo66.Wang@advantech.com.tw">Leo66.Wang@advantech.com.tw</a>>; <a href="mailto:dev@dpdk.org">dev@dpdk.org</a>; Cui, KaixinX <<a href="mailto:kaixinx.cui@intel.com">kaixinx.cui@intel.com</a>> Subject: RE: DPDK testpmd with E823 link status is down <o:p></o:p> </div> </div> <o:p> </o:p> Hi Howard,<o:p></o:p> <o:p> </o:p> As discussed, the issue need to have a IPS ticket for keep following up in next, so we will try to issue it and update the no. soon, TKS.<o:p></o:p> <o:p> </o:p> <o:p> </o:p> <o:p> </o:p> <o:p> </o:p> <o:p> </o:p> <div> <o:p> </o:p> Best regards,<o:p></o:p> Jason Hsu 許文偉<o:p></o:p> Product Manager | ICVG-ENPD | Advantech Co., Ltd. Tel: +886 2 2792-7818 ext.1602 | Mobile: +886 920-125-625 | Fax: +886 2 2794-7336<o:p></o:p> <a href="http://www.advantech.com/">www.advantech.com</a> I <a href="mailto:jason.hsu@advantech.com.tw">jason.hsu@advantech.com.tw</a> <o:p></o:p> <a href="https://campaign.advantech.online/en/Cloud-IoT/uCPE/"><img border="0" width="576" height="144" style="width:6.0in;height:1.5in" id="Picture_x0020_4" src="cid:image001.jpg@01DB1FEF.6AE2B9D0" alt="Advantech ENPD"></a><o:p></o:p> </div> <o:p> </o:p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> From: Jason.Hsu Sent: Tuesday, March 5, 2024 10:07 AM To: Chang, Howard C <<a href="mailto:howard.c.chang@intel.com">howard.c.chang@intel.com</a>>; Zeng, ZhichaoX <<a href="mailto:zhichaox.zeng@intel.com">zhichaox.zeng@intel.com</a>>; JackyCT.Chen <<a href="mailto:JackyCT.Chen@advantech.com.tw">JackyCT.Chen@advantech.com.tw</a>> Cc: Amy.Shih <<a href="mailto:Amy.Shih@advantech.com.tw">Amy.Shih@advantech.com.tw</a>>; Leo66.Wang <<a href="mailto:Leo66.Wang@advantech.com.tw">Leo66.Wang@advantech.com.tw</a>>; <a href="mailto:dev@dpdk.org">dev@dpdk.org</a>; Cui, KaixinX <<a href="mailto:kaixinx.cui@intel.com">kaixinx.cui@intel.com</a>> Subject: RE: DPDK testpmd with E823 link status is down <o:p></o:p> </div> </div> <o:p> </o:p> Hi Howard,<o:p></o:p> <o:p> </o:p> Could you help to check this DPDK testing issue and comments the estimated schedule for next FW ver. release to fix it?<o:p></o:p> <o:p> </o:p> <o:p> </o:p> <o:p> </o:p> <div> <o:p> </o:p> Best regards,<o:p></o:p> Jason Hsu 許文偉<o:p></o:p> Product Manager | ICVG-ENPD | Advantech Co., Ltd. Tel: +886 2 2792-7818 ext.1602 | Mobile: +886 920-125-625 | Fax: +886 2 2794-7336<o:p></o:p> <a href="http://www.advantech.com/">www.advantech.com</a> I <a href="mailto:jason.hsu@advantech.com.tw">jason.hsu@advantech.com.tw</a> <o:p></o:p> <a href="https://campaign.advantech.online/en/Cloud-IoT/uCPE/"><img border="0" width="576" height="144" style="width:6.0in;height:1.5in" id="圖片_x0020_1" src="cid:image001.jpg@01DB1FEF.6AE2B9D0" alt="Advantech ENPD"></a><o:p></o:p> </div> <o:p> </o:p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> From: JackyCT.Chen <<a href="mailto:JackyCT.Chen@advantech.com.tw">JackyCT.Chen@advantech.com.tw</a>> Sent: Friday, March 1, 2024 6:25 PM To: Zeng, ZhichaoX <<a href="mailto:zhichaox.zeng@intel.com">zhichaox.zeng@intel.com</a>> Cc: Amy.Shih <<a href="mailto:Amy.Shih@advantech.com.tw">Amy.Shih@advantech.com.tw</a>>; Jason.Hsu <<a href="mailto:Jason.Hsu@advantech.com.tw">Jason.Hsu@advantech.com.tw</a>>; Leo66.Wang <<a href="mailto:Leo66.Wang@advantech.com.tw">Leo66.Wang@advantech.com.tw</a>>; <a href="mailto:dev@dpdk.org">dev@dpdk.org</a>; Cui, KaixinX <<a href="mailto:kaixinx.cui@intel.com">kaixinx.cui@intel.com</a>> Subject: RE: DPDK testpmd with E823 link status is down <o:p></o:p> </div> </div> <o:p> </o:p> Hi Zhichao, <o:p></o:p> Do you have any update ?<o:p></o:p> <o:p> </o:p> <table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse"> <tbody> <tr> <td width="926" valign="top" style="width:694.2pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt"> Q:　As you said “We are tracking this issue, it is a firmware issue that has been reported to the hardware team and the fix will take some time.“<o:p></o:p> Could you descript more detail ? <o:p></o:p> 2-1 The “firmware issue” that mean the LEK firmware-version: 3.26 0x8001b733 1.3429.0 of the Intel NIC - E823 has some question or not ? <o:p></o:p> 2-2 When it will release new E823 LEK that fix link status/speed issue ?<o:p></o:p> 2-3 Where we could get the new E823 LEK that fix link status/speed issue ?.. Content ID # of Intel RDC . <o:p></o:p> We look forward to receiving your reply . 😊 <o:p></o:p> <o:p> </o:p> </td> </tr> </tbody> </table> Thanks your help !<o:p></o:p> <o:p> </o:p> Best Regards,<o:p></o:p> JackyCT.Chen <o:p></o:p> x86 Software | Cloud-IoT Group | Advantech Co., Ltd.<o:p></o:p> 02-2792-7818 Ext. 1194 <o:p></o:p> <o:p> </o:p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> From: JackyCT.Chen Sent: Friday, February 16, 2024 4:26 PM To: Zeng, ZhichaoX <<a href="mailto:zhichaox.zeng@intel.com">zhichaox.zeng@intel.com</a>> Cc: Amy.Shih <<a href="mailto:Amy.Shih@advantech.com.tw">Amy.Shih@advantech.com.tw</a>>; Jason.Hsu <<a href="mailto:Jason.Hsu@advantech.com.tw">Jason.Hsu@advantech.com.tw</a>>; Leo66.Wang <<a href="mailto:Leo66.Wang@advantech.com.tw">Leo66.Wang@advantech.com.tw</a>>; <a href="mailto:dev@dpdk.org">dev@dpdk.org</a>; Cui, KaixinX <<a href="mailto:kaixinx.cui@intel.com">kaixinx.cui@intel.com</a>> Subject: RE: DPDK testpmd with E823 link status is down <o:p></o:p> </div> </div> <o:p> </o:p> Hi Zhichao,<o:p></o:p> <ol style="margin-top:0in" start="1" type="1"> <li class="MsoListParagraph" style="margin-left:-.25in;mso-para-margin-left:0gd;mso-list:l1 level1 lfo3"> This workaround in ICE_PMD which change the “no wait” to “wait_to_complete” è it seemed workable .<o:p></o:p></li></ol> <table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="margin-left:.25in;border-collapse:collapse"> <tbody> <tr> <td width="977" valign="top" style="width:732.9pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt"> When we run testpmd on E823 port0/1 , it got “link status : up and link speed : 10 Gbps” as below (Detail see attached file) <o:p></o:p> </td> </tr> <tr> <td width="977" valign="top" style="width:732.9pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt"> testpmd> show port summary all<o:p></o:p> Number of available ports: 2<o:p></o:p> Port MAC Address Name Driver Status Link<o:p></o:p> 0 00:00:00:00:01:00 89:00.0 net_ice up 10 Gbps<o:p></o:p> 1 00:00:00:00:01:01 89:00.1 net_ice up 10 Gbps<o:p></o:p> </td> </tr> </tbody> </table> <o:p> </o:p> <ol style="margin-top:0in" start="2" type="1"> <li class="MsoListParagraph" style="margin-left:-.25in;mso-para-margin-left:0gd;mso-list:l1 level1 lfo3"> As you said “We are tracking this issue, it is a firmware issue that has been reported to the hardware team and the fix will take some time.“<o:p></o:p></li></ol> Could you descript more detail ? <o:p></o:p> 2-1 The “firmware issue” that mean the LEK firmware-version: 3.26 0x8001b733 1.3429.0 of the Intel NIC - E823 has some question or not ? <o:p></o:p> 2-2 When it will release new E823 LEK that fix link status/speed issue ?<o:p></o:p> 2-3 Where we could get the new E823 LEK that fix link status/speed issue ?.. Content ID # of Intel RDC . <o:p></o:p> We look forward to receiving your reply . 😊 <o:p></o:p> <o:p> </o:p> <o:p> </o:p> Thanks your help !<o:p></o:p> <o:p> </o:p> <o:p> </o:p> Best Regards,<o:p></o:p> JackyCT.Chen <o:p></o:p> x86 Software | Cloud-IoT Group | Advantech Co., Ltd.<o:p></o:p> 02-2792-7818 Ext. 1194 <o:p></o:p> <o:p> </o:p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> From: Zeng, ZhichaoX <<a href="mailto:zhichaox.zeng@intel.com">zhichaox.zeng@intel.com</a>> Sent: Tuesday, February 6, 2024 11:24 AM To: JackyCT.Chen <<a href="mailto:JackyCT.Chen@advantech.com.tw">JackyCT.Chen@advantech.com.tw</a>> Cc: Amy.Shih <<a href="mailto:Amy.Shih@advantech.com.tw">Amy.Shih@advantech.com.tw</a>>; Jason.Hsu <<a href="mailto:Jason.Hsu@advantech.com.tw">Jason.Hsu@advantech.com.tw</a>>; Leo66.Wang <<a href="mailto:Leo66.Wang@advantech.com.tw">Leo66.Wang@advantech.com.tw</a>>; <a href="mailto:dev@dpdk.org">dev@dpdk.org</a>; Cui, KaixinX <<a href="mailto:kaixinx.cui@intel.com">kaixinx.cui@intel.com</a>> Subject: RE: DPDK testpmd with E823 link status is down <o:p></o:p> </div> </div> <o:p> </o:p> Hi JackyCT.Chen:<o:p></o:p> <o:p> </o:p> We are tracking this issue, it is a firmware issue that has been reported to the hardware team and the fix will take some time.<o:p></o:p> <o:p> </o:p> There is a workaround in ICE PMD, change the “no wait” to “wait_to_complete” mode when ice_interrupt_handler() updates the link status in drivers/net/ice/ice_ethdev.c:<o:p></o:p> <o:p> </o:p> <table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse"> <tbody> <tr> <td width="831" valign="top" style="width:623.3pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt"> #ifdef ICE_LSE_SPT<o:p></o:p> if (int_fw_ctl & PFINT_FW_CTL_INTEVENT_M) {<o:p></o:p> PMD_DRV_LOG(INFO, "FW_CTL: link state change event");<o:p></o:p> ice_handle_aq_msg(dev);<o:p></o:p> }<o:p></o:p> #else<o:p></o:p> if (oicr & PFINT_OICR_LINK_STAT_CHANGE_M) {<o:p></o:p> PMD_DRV_LOG(INFO, "OICR: link state change event");<o:p></o:p> - ret = ice_link_update(dev, 0);<o:p></o:p> + ret = ice_link_update(dev, 1);<o:p></o:p> if (!ret)<o:p></o:p> rte_eth_dev_callback_process<o:p></o:p> (dev, RTE_ETH_EVENT_INTR_LSC, NULL);<o:p></o:p> }<o:p></o:p> #endif<o:p></o:p> <o:p> </o:p> </td> </tr> </tbody> </table> <o:p> </o:p> <o:p> </o:p> Best Regards<o:p></o:p> Zhichao<o:p></o:p> <o:p> </o:p> <div style="border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt"> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> From: JackyCT.Chen <<a href="mailto:JackyCT.Chen@advantech.com.tw">JackyCT.Chen@advantech.com.tw</a>> Sent: Wednesday, January 31, 2024 6:53 PM To: Yang, Qiming <<a href="mailto:qiming.yang@intel.com">qiming.yang@intel.com</a>>; <a href="mailto:dev@dpdk.org">dev@dpdk.org</a> Cc: Shih, Amy <<a href="mailto:amy.shih@advantech.com.tw">amy.shih@advantech.com.tw</a>>; Hsu, Jason <<a href="mailto:jason.hsu@advantech.com.tw">jason.hsu@advantech.com.tw</a>>; Wang, Leo <<a href="mailto:leo66.wang@advantech.com.tw">leo66.wang@advantech.com.tw</a>> Subject: RE: DPDK testpmd with E823 link status is down <o:p></o:p> </div> </div> <o:p> </o:p> Hi Qiming & dpdk dev team:<o:p></o:p> <o:p> </o:p> This is JackyCT.Chen from Advantech, we have a question about E823 DPDK loopback testpmd , <o:p></o:p> Could you please give us some advice?<o:p></o:p> <o:p> </o:p> We bind the E823 and X710 devices with vfio-pci driver and execute the DPDK testpmd . (detail see attached files please) <o:p></o:p> <o:p> </o:p> However, both E823 “link status : down and link speed : None” , we expected that “link status : up and link speed : 10 Gbps” .<o:p></o:p> Do you have any suggestions? <o:p></o:p> <o:p> </o:p> Testing procedure & result:<o:p></o:p> <table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="1087" style="width:815.05pt;margin-left:13.8pt;border-collapse:collapse"> <tbody> <tr style="height:169.5pt"> <td width="1087" valign="top" style="width:815.05pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:169.5pt"> Platform : Moro City Reference Planform ICX-D ~ CRB <o:p></o:p> <![if !supportLists]>l <![endif]>On-Board : E823<o:p></o:p> <![if !supportLists]>l <![endif]>Ext-PCIE CARD : PCIE-2230NP-00A1E ( Intel X710 )<o:p></o:p> OS/Kernel : Debian 12 / kernel 6.1.0-16-amd64 x86_64<o:p></o:p> DPDK : DPDK 24.03.0-rc0 (from trunk build) <o:p></o:p> NIC_BDF_INFO : <o:p></o:p> <table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse"> <tbody> <tr style="height:38.85pt"> <td width="437" valign="top" style="width:327.5pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:38.85pt"> CRB EXT-PCIE CARD : X710 <o:p></o:p> Port : 10G * 4 <o:p></o:p> firmware-version: 7.10 0x80007b33 255.65535.255<o:p></o:p> </td> <td width="58" valign="top" style="width:43.3pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:38.85pt"> <o:p> </o:p> </td> <td width="520" valign="top" style="width:389.8pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:38.85pt"> CRB On-BOARD : E823 <o:p></o:p> Port Option : 4x10-4x2.5<o:p></o:p> firmware-version: 3.26 0x8001b733 1.3429.0<o:p></o:p> <o:p> </o:p> </td> </tr> <tr> <td width="437" valign="top" style="width:327.5pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt"> BDF = 91:00.0<o:p></o:p> </td> <td width="58" valign="top" style="width:43.3pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt"> ---<o:p></o:p> </td> <td width="520" valign="top" style="width:389.8pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt"> BDF = 89:00.0<o:p></o:p> </td> </tr> <tr> <td width="437" valign="top" style="width:327.5pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt"> BDF = 91:00.1<o:p></o:p> </td> <td width="58" valign="top" style="width:43.3pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt"> ---<o:p></o:p> </td> <td width="520" valign="top" style="width:389.8pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt"> BDF = 89:00.1<o:p></o:p> </td> </tr> </tbody> </table> </td> </tr> <tr> <td width="1087" valign="top" style="width:815.05pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt"> Prepare and config :<o:p></o:p> root@5-efi:~# modprobe uio<o:p></o:p> root@5-efi:~# modprobe vfio-pci<o:p></o:p> root@5-efi:~# echo 2048 > /sys/devices/system/node/node0/hugepages/hugepages-2048kB/nr_hugepages<o:p></o:p> root@5-efi:~# mkdir -p /mnt/huge<o:p></o:p> root@5-efi:~# mount -t hugetlbfs nodev /mnt/huge<o:p></o:p> root@5-efi:~# dpdk-devbind.py -b vfio-pci 91:00.0<o:p></o:p> root@5-efi:~# dpdk-devbind.py -b vfio-pci 91:00.1<o:p></o:p> root@5-efi:~# dpdk-devbind.py -b vfio-pci 89:00.0<o:p></o:p> root@5-efi:~# dpdk-devbind.py -b vfio-pci 89:00.1<o:p></o:p> <o:p> </o:p> </td> </tr> <tr> <td width="1087" valign="top" style="width:815.05pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt"> LOG :<o:p></o:p> root@5-efi:~# dpdk-testpmd -c 0xff -n 4 -a 89:00.0 -a 89:00.1 --socket-mem=256 -- -i --mbcache=512 --socket-num=0 --coremask=0xc --nb-cores=2 --rxq=1 --txq=1 --portmask=0xf --rxd=4096 --rxfreet=128 --rxpt=128 --rxht=8 --rxwt=0 --txd=4096 --txfreet=128 --txpt=128 --txht=0 --txwt=0 --burst=64 --txrst=64 --rss-ip -a<o:p></o:p> EAL: Detected CPU lcores: 24<o:p></o:p> EAL: Detected NUMA nodes: 1<o:p></o:p> EAL: Detected static linkage of DPDK<o:p></o:p> EAL: Multi-process socket /var/run/dpdk/rte/mp_socket<o:p></o:p> EAL: Selected IOVA mode 'VA'<o:p></o:p> EAL: VFIO support initialized<o:p></o:p> EAL: Using IOMMU type 1 (Type 1)<o:p></o:p> EAL: Ignore mapping IO port bar(1)<o:p></o:p> EAL: Ignore mapping IO port bar(4)<o:p></o:p> EAL: Probe PCI driver: net_ice (8086:188a) device: 0000:89:00.0 (socket 0)<o:p></o:p> ice_dev_init(): Failed to read device serial number<o:p></o:p> <o:p> </o:p> ice_load_pkg_type(): Active package is: 1.3.35.0, ICE OS Default Package (double VLAN mode)<o:p></o:p> EAL: Ignore mapping IO port bar(1)<o:p></o:p> EAL: Ignore mapping IO port bar(4)<o:p></o:p> EAL: Probe PCI driver: net_ice (8086:188a) device: 0000:89:00.1 (socket 0)<o:p></o:p> ice_dev_init(): Failed to read device serial number<o:p></o:p> <o:p> </o:p> ice_load_pkg_type(): Active package is: 1.3.35.0, ICE OS Default Package (double VLAN mode)<o:p></o:p> TMTY: TELEMETRY: No legacy callbacks, legacy socket not created<o:p></o:p> Interactive-mode selected<o:p></o:p> previous number of forwarding cores 1 - changed to number of configured cores 2<o:p></o:p> Auto-start selected<o:p></o:p> testpmd: create a new mbuf pool <mb_pool_0>: n=262144, size=2176, socket=0<o:p></o:p> testpmd: preferred mempool ops selected: ring_mp_mc<o:p></o:p> Configuring Port 0 (socket 0)<o:p></o:p> ice_set_rx_function(): Using AVX2 Vector Rx (port 0).<o:p></o:p> Port 0: 00:00:00:00:01:00<o:p></o:p> Configuring Port 1 (socket 0)<o:p></o:p> ice_set_rx_function(): Using AVX2 Vector Rx (port 1).<o:p></o:p> Port 1: 00:00:00:00:01:01<o:p></o:p> Checking link statuses...<o:p></o:p> Done<o:p></o:p> Start automatic packet forwarding<o:p></o:p> io packet forwarding - ports=2 - cores=2 - streams=2 - NUMA support enabled, MP allocation mode: native<o:p></o:p> Logical Core 2 (socket 0) forwards packets on 1 streams:<o:p></o:p> RX P=0/Q=0 (socket 0) -> TX P=1/Q=0 (socket 0) peer=02:00:00:00:00:01<o:p></o:p> Logical Core 3 (socket 0) forwards packets on 1 streams:<o:p></o:p> RX P=1/Q=0 (socket 0) -> TX P=0/Q=0 (socket 0) peer=02:00:00:00:00:00<o:p></o:p> <o:p> </o:p> io packet forwarding packets/burst=64<o:p></o:p> nb forwarding cores=2 - nb forwarding ports=2<o:p></o:p> port 0: RX queue number: 1 Tx queue number: 1<o:p></o:p> Rx offloads=0x0 Tx offloads=0x10000<o:p></o:p> RX queue: 0<o:p></o:p> RX desc=4096 - RX free threshold=128<o:p></o:p> RX threshold registers: pthresh=0 hthresh=0 wthresh=0<o:p></o:p> RX Offloads=0x0<o:p></o:p> TX queue: 0<o:p></o:p> TX desc=4096 - TX free threshold=128<o:p></o:p> TX threshold registers: pthresh=128 hthresh=0 wthresh=0<o:p></o:p> TX offloads=0x10000 - TX RS bit threshold=64<o:p></o:p> port 1: RX queue number: 1 Tx queue number: 1<o:p></o:p> Rx offloads=0x0 Tx offloads=0x10000<o:p></o:p> RX queue: 0<o:p></o:p> RX desc=4096 - RX free threshold=128<o:p></o:p> RX threshold registers: pthresh=0 hthresh=0 wthresh=0<o:p></o:p> RX Offloads=0x0<o:p></o:p> TX queue: 0<o:p></o:p> TX desc=4096 - TX free threshold=128<o:p></o:p> TX threshold registers: pthresh=128 hthresh=0 wthresh=0<o:p></o:p> TX offloads=0x10000 - TX RS bit threshold=64<o:p></o:p> testpmd><o:p></o:p> testpmd> show port stats all<o:p></o:p> <o:p> </o:p> ######################## NIC statistics for port 0 ########################<o:p></o:p> RX-packets: 442827099 RX-missed: 0 RX-bytes: 26569625172<o:p></o:p> RX-errors: 0<o:p></o:p> RX-nombuf: 0 <o:p></o:p> TX-packets: 443292288 TX-errors: 0 TX-bytes: 26597536896<o:p></o:p> <o:p> </o:p> Throughput (since last show)<o:p></o:p> Rx-pps: 14390795 Rx-bps: 6907582048<o:p></o:p> Tx-pps: 14405470 Tx-bps: 6914626456<o:p></o:p> ############################################################################<o:p></o:p> <o:p> </o:p> ######################## NIC statistics for port 1 ########################<o:p></o:p> RX-packets: 443293641 RX-missed: 0 RX-bytes: 26597617500<o:p></o:p> RX-errors: 0<o:p></o:p> RX-nombuf: 0 <o:p></o:p> TX-packets: 442827661 TX-errors: 0 TX-bytes: 26569658892<o:p></o:p> <o:p> </o:p> Throughput (since last show)<o:p></o:p> Rx-pps: 14405477 Rx-bps: 6914629232<o:p></o:p> Tx-pps: 14390795 Tx-bps: 6907581696<o:p></o:p> ############################################################################<o:p></o:p> testpmd> show port summary all<o:p></o:p> Number of available ports: 2<o:p></o:p> Port MAC Address Name Driver Status Link<o:p></o:p> 0 00:00:00:00:01:00 89:00.0 net_ice down None<o:p></o:p> 1 00:00:00:00:01:01 89:00.1 net_ice down None<o:p></o:p> testpmd> show port stats all<o:p></o:p> <o:p> </o:p> ######################## NIC statistics for port 0 ########################<o:p></o:p> RX-packets: 2267795378 RX-missed: 0 RX-bytes: 136067721784<o:p></o:p> RX-errors: 0<o:p></o:p> RX-nombuf: 0 <o:p></o:p> TX-packets: 2270213831 TX-errors: 0 TX-bytes: 136212829092<o:p></o:p> <o:p> </o:p> Throughput (since last show)<o:p></o:p> Rx-pps: 14385293 Rx-bps: 6904940896<o:p></o:p> Tx-pps: 14400690 Tx-bps: 6912331240<o:p></o:p> ############################################################################<o:p></o:p> <o:p> </o:p> ######################## NIC statistics for port 1 ########################<o:p></o:p> RX-packets: 2270215290 RX-missed: 0 RX-bytes: 136212916568<o:p></o:p> RX-errors: 0<o:p></o:p> RX-nombuf: 0 <o:p></o:p> TX-packets: 2267796060 TX-errors: 0 TX-bytes: 136067762768<o:p></o:p> <o:p> </o:p> Throughput (since last show)<o:p></o:p> Rx-pps: 14400690 Rx-bps: 6912331344<o:p></o:p> Tx-pps: 14385293 Tx-bps: 6904941024<o:p></o:p> ############################################################################<o:p></o:p> </td> </tr> </tbody> </table> <o:p> </o:p> <o:p> </o:p> <o:p> </o:p> Thanks!<o:p></o:p> <o:p> </o:p> <o:p> </o:p> Best Regards,<o:p></o:p> JackyCT.Chen <o:p></o:p> x86 Software | Cloud-IoT Group | Advantech Co., Ltd.<o:p></o:p> 02-2792-7818 Ext. 1194 <o:p></o:p> <o:p> </o:p> </div> </div> </body> </html>