[dpdk-users] Issue with i40e on X710: rte_eth_dev_count returns 0, i40e_aq_get_phy_capabilities returns I40E_ERR_UNKNOWN_PHY

jonathan.ribas at fraudbuster.mobi jonathan.ribas at fraudbuster.mobi
Mon Jul 17 10:58:41 CEST 2017


On 12/07/2017 17:07, Stephen Hemminger wrote:
> On Wed, 12 Jul 2017 15:50:58 +0200
> "jonathan.ribas at fraudbuster.mobi" <jonathan.ribas at fraudbuster.mobi> wrote:
>
>> Hi all,
>>
>> We got a bunch of X710 NIC and cant use them with our custom app.
>> As the topic says, rte_eth_dev_count returns 0. And after a quick
>> investigation with testpmd, we saw that i40e_aq_get_phy_capabilities
>> returns 'I40E_ERR_UNKNOWN_PHY'.
>
> With I40E  always make sure and update firmware as first step.
> Last I checked, some Intel NIC's do not support 3rd party SFP modules.

Hi Stephen,

We try to update the firmware, and get some errors:
> Num Description                               Ver. DevId S:B Status
> === ======================================== ===== ===== ====== ===============
> 01) Intel(R) Ethernet Converged Network       5.05  1572 00:006 Access error
>     Adapter X710-2
> 02) Intel(R) Ethernet Converged Network       5.05  1572 00:129 Access error
>     Adapter X710-2
> 03) Intel(R) Ethernet Converged Network       5.05  1572 00:130 Access error
>     Adapter X710-2
> 04) Intel(R) Ethernet Converged Network       5.05  1572 00:131 Access error
>     Adapter X710-2
> 05) Intel(R) Ethernet Converged Network       5.05  1572 00:132 Access error
>     Adapter X710-2

But BTW, it seems that we have the last one already flashed (5.05).

And about the used SFP, we do not use third party but the official
Intel FTLX1471D3BCV-IT.

Any other idea? :/

BR,

-- 
Jonathan.


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